Projects
Some of the projects we’ve worked on:
On-Call HR Advisory Support
Project: Providing Immediate HR Guidance to a Growing Tech Startup
A rapidly scaling tech startup needed reliable HR advice but wasn’t ready for a full-time HR hire. LumoPeople became their on-call HR partner, providing same-day guidance on performance concerns, contracts, pay structures, leave entitlements and Fair Work compliance.
Outcome: The founder gained confidence in decision-making, reduced risk exposure, and resolved people issues quickly — saving time and preventing costly HR mistakes.
Talent acquisition & Onboarding.
Project: End-to-End Hiring Support for a Small Consultancy
A professional services firm needed help recruiting a new Project Coordinator but lacked time and hiring expertise. LumoPeople managed the full process — role design, job ad, screening, interviewing, reference checks and structured onboarding.
Outcome: A strong candidate was secured within three weeks, onboarding was seamless, and the business reduced turnover risk through a better hiring process.
HR Foundations & Compliance
Project: Building HR Systems for a Business with No HR Processes in Place
A growing retail business realised they were exposed to compliance risks. LumoPeople created essential HR foundations including contracts, policies, onboarding packs, performance templates and a compliant leave and overtime structure.
Outcome: The business became Fair Work compliant, reduced risk, and introduced consistent people processes that supported responsible growth.
People & Performance Management
Project: Introducing a Simple, Fair Performance Framework for a Small Team
A six-person business struggled with unclear expectations and inconsistent performance conversations. LumoPeople introduced a structured performance cycle including goal setting, quarterly reviews, feedback methods, and manager coaching.
Outcome: Team clarity improved, underperformance was addressed earlier, and staff reported greater motivation and direction.
Workplace Culture & Engagement
Project: Strengthening Engagement for a Business Experiencing Team Disconnect
After rapid expansion, employees felt disconnected and communication issues emerged. LumoPeople delivered an engagement plan including feedback surveys, team rhythms, wellbeing check-ins, values refresh and leadership support.
Outcome: Engagement scores improved, communication stabilised and the business rebuilt a connected, positive workplace culture.
Career Coaching
Project: Supporting Employees Through Career Growth and Transition
A founder wanted to offer professional development support to key staff. LumoPeople delivered 1:1 coaching session on career planning, strengths identification, goal setting and confidence-building.
Outcome: Employees gained clarity in their career path, improved performance, and strengthened loyalty to the organisation.
Staff Training & Development
Project: Building Capability Through Interactive Training Workshops
A business needed practical people-skills training for managers. LumoPeople designed and delivered workshops on communication, performance feedback, leadership fundamentals and emotional intelligence.
Outcome: Managers became more confident, people challenges were handled earlier and more constructively, and the company saw a measurable improvement in staff morale.
